The use of telehealth increased sharply with the onset of the COVID pandemic, requiring the healthcare system to adapt to considerable change and embrace innovation, while recognizing the potential for new risk management concerns.
Bringing clarity to the growing terminology and application of telehealth, this presentation takes advantage of Candello’s many years of coding telehealth MPL cases to apply lessons from past claims to the new and evolving risk issues.
Led by Dr. Adam Schaffer, Senior Clinical Analytics Specialist for CRICO and Attending Physician at Brigham and Women's Hospital, and Dana Siegal, Director of Patient Safety Services for Candello, this presentation focused on case specific attributes including specialties involved and contributing factors that help identify risk mitigation opportunities.
Adam Schaffer, MD, MPH, is a Senior Clinical Analytics Specialist, working with the data analytics team in the Patient Safety Department at CRICO. Dr. Schaffer continues to practice as a member of the Hospital Medicine Unit at Brigham and Women’s Hospital, where he serves as an attending physician on the inpatient general medicine services.