What Organizations Learn


Vulnerabilities & Barriers

What factors impede engagement in, and impact of, patient safety programs?


In-depth Insights

How does a cross-section of staff, from senior leaders to front-line caregivers, perceive the organization?


Roadmap & Tracking

How can local and enterprise leaders lead patient safety collaboration, and how can an organization ensure commitment to change?

Sample Interview Questions

Introduction

  • What do you like best about working here?
  • What is your biggest safety concern?

Culture

  • Can you describe the process for using the safety event reporting tool?
  • Can you describe your experience after reporting an event and how you receive feedback?
  • Do you feel as if staff are encouraged to speak up if they see a safety concern or event?

Structure

  • How do you learn about changes to the practice (e.g. policies, equipment, etc.)?
  • What are the forums for sharing critical information and are structured communication tools available and used?

Leadership

  • Who are the local leaders in your department, and are they visible?
  • How do leaders support patient safety work in your organization?
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