Boston, MA, August 11, 2020 – In its 30th Annual Lamplighter Awards, the New England Society for Healthcare Communications (NESHCo) honored hospitals, health care facilities and marketing/advertising agencies for excellence in marketing, public relations and communications. Among the winners was CRICO Strategies, winner of a Silver Lamplighter Award for its online CBS Community, a forum created to facilitate communication and sharing of data, tools, and best practices among Strategies' clients.

The Lamplighters were established to showcase and honor excellence in health care communications throughout the New England region. The 2020 competition totaled 282 entries across multiple categories, which were judged by other health care marketing societies across the country.

CRICO Strategies clients contribute their malpractice claims to its national Comparative Benchmarking System (CBS) which currently holds more than 450,000 medical malpractice cases from more than 22 captive and commercial medical malpractice insurers representing more than 550 health care entities and nearly 195,000 clinicians nationwide. CBS provides a unique insight into what goes wrong, and why, offering intelligence to specific risk vulnerabilities. Armed with this data, health care providers and leaders have a clear line of sight on how to change specific clinical systems or clinician behaviors and mitigate those dominant risks and reduce their malpractice exposure.

Through the newly launched online CBS Community, members can discuss challenging issues, best practices and share ideas for improving clinical care in order to improve patient safety and reduce medical malpractice exposure. It offers private groups for professionals involved in Claims management, Underwriting, Patient Safety, and Analytics.

CBS Community members participate in monthly calls, webinars, and focused group calls. The online CBS Community provides a private, secure forum for them to reach out to one another between the scheduled calls. It also offers them resources not available to the general public for example slides and recordings from webinars and calls.

“As an organization, CRICO has always believed that data, by itself, is just data. But people collaborating with data as a shared language can really drive change,” says Michael Paskvatiz, Vice President of CRICO Strategies. He continued, “Our CBS Members were asking for more direct access to one-another to continue conversations from scheduled calls and webinars. We are thrilled that they have embraced this new platform as a hub for engaging in the community. And we firmly believe that a secure, convenient and useful environment can become an important tool for our clients to reduce the risk they underwrite.”

CRICO Strategies received a Silver Lamplighter Award in 2017 for its CBS Report, Malpractice Risks in Communication Failures.

About CRICO Strategies(now Candello)

CRICO Strategies is a division of The Risk Management Foundation of the Harvard Medical Institutions Incorporated, a CRICO company. CRICO Strategies mission is to unite the medical and insurance communities into a single voice with reliable and actionable data as our shared language. Partnering with national organizations, CRICO Strategies works to strengthen their ability to reduce medical malpractice risks with powerful analytics derived from its Comparative Benchmarking System (CBS). CBS reflects the medical professional liability experience of more than 550 hospitals and health care entities and 190,000 physicians from commercial and captive insurers nationwide.

About NESHCo

For four decades, NESHCo ( has served as the region's premier professional development organization for communication professionals working in the healthcare industry. The Society is composed of more than 200 members throughout New England.

For immediate release: August 11, 2020

Media Contact:
Mike Paskavitz
CRICO Strategies

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