Candello is committed to illuminating the path forward for health care executives and clinical leaders, shedding light on the what, where, how, and why of patient harm and the financial losses associated with it.
About Candello
Candello is an independent, not-for-profit, medical malpractice data collaborative that provides its members with the industry’s best-in-class taxonomy, data, tools, analytics, and conversation to reduce the risk of patient harm and financial loss. Our name is derived from the word "candela," a unit of luminous intensity, reflecting the spirit of our mission-driven efforts. Through our proprietary coding taxonomy, we elevate your medical professional liability claims into an arsenal of actionable data, helping position your organization to deliver safer care.
Since its inception, CRICO members have been committed to the belief that medical malpractice cases should be learned from for the purposes of reducing malpractice risk and delivering safe care to patients. After more than 20 years of coding and analyzing its own claims, it was clear that more data was needed to identify trends and benchmark with others in the industry. So, in 1998, a new division of CRICO was created called Strategies, which was charted with developing a national MPL data collaborative with other insurers, who would agree to apply CRICO’s best-in-class clinical coding taxonomy to enable deep analytics and benchmarking for CRICO, its members, and its MPL insurance and health system peers in the US.
Strategies (renamed Candello, a Division of CRICO, in 2020) has accumulated more than a half-million coded cases—one-third of all asserted cases in the US annually—and has become recognized as the industry leader in medical malpractice data analytics and clinical and business insights.
Of equal importance as its data is the shared learning that happens between members of the Candello data collaborative, specifically in the areas of patient safety, claims management, analytics, and data security, for example. Such peer collaboration embodies the long-standing CRICO belief that data without conversation is just data.
Our Mission
Candello’s mission is to unlock the power of the nation’s most trusted repository of medical malpractice data, delivering insights and analytics that no other source can provide. We equip healthcare and insurance leaders with the intelligence they need to strengthen patient safety, improve performance, and reduce the cost of harm.
Our Vision
Candello strives to be the nation’s most trusted source of malpractice intelligence—powering the future of patient safety through unparalleled data, advanced analytics, and shared learning.
An Extension of CRICO
Candello was founded as a division of the Risk Management Foundation of the Harvard Medical Institutions Incorporated (RMF), part of CRICO, the medical professional liability (MPL) insurer serving the Harvard medical community. From its earliest days, CRICO has advanced a data‑informed approach to improving patient safety—using clinical analysis of malpractice claims to understand why harm occurs and how to prevent it. Those insights continue to shape patient safety initiatives across Harvard’s affiliated organizations and beyond.
Through national partnerships, Candello brings together professional liability insurers from across the country to create a unified, standardized view of MPL risk. Captive and commercial insurers code and contribute their claims data into the Candello database, building a national resource that now represents one‑third of all open and closed MPL cases in the United States. This depth and consistency make Candello one of the most trusted sources of insight into the causes, contributing factors, and financial impact of adverse events.
Together, CRICO and Candello combine deep insurance expertise with unmatched data and analytics—supporting safer care, reducing risk, and strengthening the healthcare system nationwide.