Breakdowns in communication can cost lives and dollars.

Botched patient handoffs can cause major problems for patients, hospitals, and health systems. Citing Candello Data, the HealthLeader's Media Analysis article highlighted what it takes to create smooth patient handoffs.

A 2015 study by research and analysis firm CRICO Strategies found that communication errors accounted for over 1,700 deaths and $1.7B in additional costs to the healthcare system. Additionally, the study, which analyzed 23,000 medical malpractice claims filed between 2009 and 2013, found communication problems were contributing factors in 7,149 cases (30%).

Read the full-text article, available through HealthLeader's Media.

CommFailuresReportHow to improve patient handoffs

Ward B. How to improve patient handoffs. HealthLeader's Media. 2020 March 13.

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