Risk Assessment Process

Maximizing your patient safety profile requires more than data and analytics. It calls for a deeper understanding of the organizational factors influencing your caregivers’ ability to follow safe processes, effectively coordinate care across disciplines, and—most importantly—speak up when things go wrong.


Reveal Hidden Vulnerabilities

Candello’s Risk Assessment Process (RAP), steeped in patient safety science and improvement frameworks, evaluates key factors affecting your organization’s ability to anticipate and prevent harm. The resulting platform for shared learning helps prevent and better understand future events.

Our Framework

Our team explores three critical elements affecting organizations’ ability to recognize, respond, and prevent vulnerabilities leading to clinical harm.

  • Risk Management Structure: How is key risk and safety information captured, assimilated, and communicated for action?
  • Safety Culture: Is yours a just, learning, transparent, psychologically safe environment to deliver care and raise concerns?
  • Leadership Practices: Are leaders visible and accessible? Do they model and promote a safe, trusting environment? Do they provide resources to enable action?



Our Method:


Interviews and Focus Groups

Our team of patient safety experts and seasoned clinicians create safe spaces for revealing conversations.



Integration and Analysis

Correlating hospital-specific data with qualitative interviews, we develop actionable insights to assist your organizational leaders.



Presentation and Reporting

Round-table discussions and a detailed written report leave you with a prioritized set of recommendations and access to a national community of like-minded peers.

Assessment Success Story

Boston’s Beth Israel Deaconess Medical System gleaned valuable insights through their Candello Risk Assessment. Read about what they did next.


BIDMC Case Study
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